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Youmail: Products & Services

YouMail is a program that allows the user to listen to their voicemail seven different ways including:

  • On the PC
  • Via the Smartphone program
  • On the iPad or wireless tablet
  • From any phone
  • Via any cellular phone's mobile web browser
  • Dial in from your smartphone
  • Using email or webmail

YouMail is available for free, but also has an annual service that can be purchased along with plans that allow you to receive transcriptions of any voicemails you receive.

Youmail: Company Background

YouMail began in December 2006, and their headquarters is located in Irvine, California. YouMail has become the premier provider of "visual voicemail" since their inception and is continually producing new products to redefine the concept of voicemail. YouMail does all this with only ten employees.

YouMail's applications are available on these platforms:

  • iPhone
  • Blackberry
  • Android
  • HP WebOS
  • Windows Phone 7
Youmail: Customer Feedback & Reviews

As a customer of YouMail myself for the past two years, I can attest to their superior product. I thoroughly enjoy the ability to easily see who has called and left a voicemail, and the ability to delete it without having to listen to it. I can also choose whatever greeting I want. For incoming calls from solicitors, I can choose a greeting that sounds just like the operator saying "The number you are trying to reach is not in service" complete with the "doo doo doo." Or, I can record my own greeting. I can even choose a greeting for a specific caller. For example, I have one greeting for my mother, and another for my husband. There is also an area on their website where you can share and download greetings from other YouMail users.

Most customers are happy with their YouMail service. Here is a sampling of some of their feedback:

"I love the fact that I can choose different voice mail greetings for different people. Plus, YouMail can handle an mp3 or wav file as the greeting so that I am able to use a professional recording for my business." - Bill Justesen

"Great substitute to the original voice mail app. Personalized caller id and voice mail settings make this app a winner. Can also listen to messages over the internet which is cool as well." - C. Brown

"love the customization options. i've used this app for well over a year with zero issues. have yet to find a comparable alternative. used it on blackberry, droid x, and htc incredible." A. Lands

Youmail: Business Credibility & Trustworthiness

YouMail is not currently accredited with the Better Business Bureau. They are, however, rated by the BBB with an A-. The company has had four complaints filed by customers with the BBB in the past 3 years, only one of which was closed in the past year. 

YouMail was featured in "Spotlight on: YouMail" on the RCRwireless website.

Youmail: Website Popularity & Google Ranking

YouMail is a fairly popular website. It has an Alexa global ranking of 32,657 and a US ranking of 6,554. The site has 698 sites that backlink to theirs and a bounce rate of 50 percent.

On Compete, YouMail is ranked 22,751 and has 87,168 unique visitors to their site monthly.

YouMail has a Google PageRank of 4/10.

Youmail: Social Media Presence

YouMail has a growing social media presence. They currently have 5,879 "likes" on their Facebook page. On Twitter, YouMail has 3,514 followers and composed 1,165 tweets.

YouMail does not have a YouTube Channel, Google+ page, or Pinterest profile. However, they do have a blog, which is updated monthly.

Youmail: Website Security & Safety

YouMail highly values their customers’ privacy and is diligent in providing a safe and secure browsing and ordering experience. The company uses Secure Socket Layer (SSL) encryption to protect sensitive credit card information during the checkout process. This can be verified by the https:// in the upper left corner of the browser in the address window.

Using Google's Safe Browsing Tool, YouMail was not found to be a suspicious website and did not contain any malware. It was not found to be an intermediary of the infection of other sites. The site is hosted on one network.

Youmail: Pricing & Packages

YouMail has very competitive prices for their services. Here are some of their products and their prices:

YouMail is now offering "Read It," which is a voicemail transcription program. All "Read It" packages come with YouMail Pro for free!

Annual plans and a 7 day free trial is also available for "Read It."

Youmail: Shipping Rates & Policies

YouMail has no shipping rates since the delivery of the product is electronic in nature. Their products are only annual or monthly subscriptions to their products which are available only in digital format on your PC or smartphone. The only charge for these services is the annual or monthly subscription charge. There are no hidden fees or costs.

Youmail: Payment Methods Accepted

YouMail accepts all major credit cards (Visa, MasterCard, Discover and American Express). Debit cards are accepted as long as they have the Visa or MasterCard logo on them, but it must be used as a credit card. PIN numbers can't be used. Paypal is also accepted. They do not accept personal checks or money orders at this time.

Youmail: Returns, Refunds & Exchange Policy

YouMail doesn't have a return policy because of the nature of their products. However, if you order their service and decide to cancel before your subscription period is over, YouMail will prorate a refund. For example, if you purchase an annual subscription in May and cancel in September, YouMail will refund you the remaining portion of your subscription.

Youmail: Product images & screenshots
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Comments (1)

great review i think i should try this website " youmail "

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